Customer Support ~ Reputation Repair

Your Reputation is Important

It takes 20-years to build a reputation but only 5 minutes to ruin it.

reputation_management_popThere are many aspects to functionality that make up your business. At HavredeGraceDesign.com we feel it is our duty to protect your investment. After all, you did put it in our care. That is why we have a network of professionals who monitor and fix reputation issues. Over the last few years we have seen many businesses reputations damaged by sites like Yelp, Google, Yahoo, and other review sites.. Public posting has many problems that cannot be fixed once broken unless there is a team in place to take immediate action.

HdD Design knows how serious this is and should the worst happen, we will be able to get you back up in the ratings in a very small amount of time. This isn’t something you can do without a network of people that are willing to go out on the limb for you and we have such a network in place.  This is your team of networking professionals that want you to succeed and prosper.

Reputation Updates

ReputationThe web is changing, right now as you are reading this information is changing at an alarming pace. When Buckminster Fuller created the “Knowledge Doubling Curve”; he noticed that until 1900 human knowledge doubled approximately every century. By the end of World War II knowledge was doubling every 25 years. Today things are not as simple as different types of knowledge have different rates of growth. For example, nanotechnology knowledge is doubling every two years and clinical knowledge every 18 months. But on average human knowledge is doubling every 13 months. According to IBM, the build out of the “internet of things” will lead to the doubling of knowledge every 12 hours.

This is why we have taken the task of reputation management to be one of the most serious services we can provide your business. You need the latest, the greatest, and the best website a designer can build for you. It must function to expectations of the site visitor and must supply the necessary pages to earn your company a profit. But when a customer checks that website and businesses reputation they make instant decisions that will cost you money if your reputation is questioned.

Case study

She needed a doctor and didn’t like his picture.  She went somewhere else.  Not affecting the doctor?  Wrong.  Medical practices get sold for millions of dollars and this doctors practice became worth less money.  It cost him and he doesn’t even know why.  Stories like this are well known but restaurants are subject to attacks right from there own tables by guests that are unhappy with their meal or server.  This is why we must monitor and manage every review that is posted online.

Take Action

Don’t trust your reputation to a company that is doing less. It is important to keep abreast of the latest and greatest technology and services. Any less, is less than you deserve. Call Havre de Grace Web Design at 443-252-6170 for more information.

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